Our after-sales service
We have developed an after-sales service to guarantee the reliability and durability of your equipment, while offering you comprehensive support at every stage. From repair to maintenance, via rigorous validation protocols, our team is at your side to ensure to keep your equipment running at peak performance.
Repairs: getting your equipment back in shape quickly
Our repair service, staffed by qualified technicians, responds swiftly to restore your instruments to your instruments in perfect working order. Thanks to our expertise in a wide range of makes and models of makes and models, we diagnose problems accurately and use only certified certified spare parts for long-lasting repairs. Whether on site or in our specialized workshops, our aim is to minimize your downtime while guaranteeing optimum reliability.
Equipment maintenance: prevention is better than cure
Regular maintenance is essential to extend the life of your instruments and ensure their proper operation. Our flexible maintenance program, tailored to your needs, includes preventive checks preventive checks, calibrations and technical adjustments. We offer customized to suit your equipment, whether new or already in service. By anticipating breakdowns and ensuring rigorous follow-up, we help you maintain continuity of operations while minimizing your long-term costs.
Validation protocols: guaranteeing compliance and accuracy
The reliability of your results depends on the precision of your equipment. We offer validation protocols
protocols that meet the most stringent standards. Our services include installation
Installation Qualification (IQ) , Operational Qualification (OQ) and Performance Qualification (PQ) tests to ensure that your instruments perform to expectations.
These validations are accompanied by detailed reports in line with regulatory requirements.